Quality & Approvals

Quality first time, every time...

Our commitment to quality and continuous improvement

In order to consistently deliver customer satisfaction we understand that we must maintain a continuing focus on the existing and future needs of its customers.

This is achieved through the effective implementation of our quality policy at all levels throughout the organisation in line with the requirements of ISO 9001. Furthermore, in order to ensure continual improvement of its business processes, the Company has established a Business Operations Improvement Programme (BOIP), which focuses on examining the Company's core business processes in detail for areas where operational improvements can be achieved.

Co-ordinated by the Company's QA department, the 'BOIP' framework has allowed for the deployment of a number of business and process improvement tools (e.g LEAN, root cause analysis, SC21, EFQM) and these are being utilised in Righton Blackburns Service Centres to identify and drive through targeted improvements set against clear strategic objectives established at various levels within the business management system.

We believe that this programme provides a solid platform for ensuring that we continue to achieve sustainable profitable growth through superior customer service, the supply of premium quality products and a steadfast commitment to continuous improvement and innovation.

QA Certifcates
ISO9001:2015 Righton Blackburns Limited
EN9120:2018 Plymouth Service Centre
EN9100:2018 Plymouth Service Centre
EN9120:2018 Bristol Service Centre
EN9100:2018 Bristol Service Centre
EN9120:2018 Portsmouth Service Centre
EN9100:2018 Portsmouth Service Centre
Company Quality Policy

Certain files on this page will require the Adobe Reader software. We recommend using the latest version if you don't already have it. Click on the "Get Adobe Reader" image below to download the latest version now.

Registered Office

Please note this is a non trading address

Parkway House
Unit 6 Parkway Industrial Estate
Pacific Avenue
West Midlands
WS10 7WP

Registered in England & Wales.
Company No. 00143411
VAT No. 711115591

Legal & Information

Orders & Payments

For more details on orders & payments to Righton & Blackburns Limited, please select a Service Centre from the map opposite. Specific details are available for each Service Centre.

Site by FDG Creative Ltd