Responsibilities
- Manage a portfolio of accounts to achieve or exceed targets
- Develop positive relationships with customers
- Act as a pointy of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Conduct regular account reviews to ensure client satisfaction and identify areas for improvement
- Suggest actions to improve sales performance and identify opportunities for growth
- Inventory management for portfolio of accounts
- Collaborate with cross-functional teams to deliver exceptional customer service
- Analyse sales data and market trends to identify growth opportunities
- Monitor and track key account metrics, such as revenue growth and customer retention