Responsibilities
- Handle customer queries and complaints via the telephone, email and TEAMS, providing prompt and effective solutions.
- Follow up with customers to ensure satisfaction and identify potential areas for improvement.
- Provide support to the Sales and Operations team when needed to ensure the efficient and accurate processing of orders.
- Ensure you keep system information up to date.
- Work within a variety of agreed systems and liaise with appropriate personnel.
- Assist with various administrative tasks as needed.
